The covered courtyard provided a unique ambiance for hanging out, but the room had a low ceiling and some cleanliness issues with tile grout and corners. While the restaurant was decent, with some edible options, it didn't leave a lasting impression. On a positive note, the staff were exceptionally friendly and accommodating, creating a welcoming atmosphere throughout my stay.

Had an awesome getaway with friends! We enjoyed the beautiful grounds and the fantastic nearby attractions like the art museum and local theaters. The staff were super friendly, and the food was great too! Rooms were comfy, making it easy to relax and unwind after a day of fun.

Only downside was the tavern staff seemed a bit rude at times, not making the experience as enjoyable as it could've been after a long day of traveling.

The room was super clean and quiet, perfect for relaxation. I loved the refreshing koi pond and the nice courtyards for a leisurely stroll. The hotel felt newly updated and really well maintained. Overall, it was a stellar experience for my solo trip.

Felt like a true getaway, nothing to complain about.

Clean room. Koi pond added a nice touch. Gym equipment outdated. Happy hour specials good but service slow.

I enjoyed my stay. The staff were super friendly and helpful. The room was clean with great amenities. The restaurant offered delicious food. The indoor courtyards added a lovely touch. 😊

This place suits me perfectly with free Wi-Fi, a fitness center, and a great bar lounge. I remember my first stay when the staff helped me retrieve my forgotten headphones. Highly recommend their helpful service!

The elegant décor throughout the hotel, with beautiful chandeliers and cozy seating areas, created a charming atmosphere that reminded me of visiting an old friend. The indoor courtyards were particularly lovely, providing a bright and inviting space.

More accessible seating options in dining areas.

Our family had a fantastic stay here! The indoor green area allowed the kids to explore, and we loved the delicious breakfast at the restaurant. Plus, the staff was incredibly attentive and friendly, making us feel right at home.

In my wife’s opinion, the indoor play area could use some upgraded equipment for kids.

The stay offered spacious rooms and convenient parking, which was a plus. However, the breakfast was quite basic and the noise levels from other guests were disruptive at times. This location could be suitable for families seeking easy access, while improvements in dining quality and sound insulation could enhance the experience further.

I thoroughly enjoyed my stay at the Crowne Plaza Albany, The Desmond Hotel! The room was very clean and had a lovely balcony that overlooked the charming courtyard. The bathroom was well-appointed with excellent water pressure and high-quality toiletries that added a nice touch.

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The venue has a beautiful indoor courtyard and the restaurant's food is delicious. Plus, the convenient courtesy shuttle was a lifesaver during our stay.

Felt happy, no complaint.

loved our stay at crowne plaza! the bustling atmosphere from conventions and weddings didn't overshadow the personalized service we received. the standard queen room was cozy and the staff, especially manager rene struthers, were super friendly. mr d's restaurant had great food, even for takeaway breakfasts!

would recommend

This place suits me perfectly! I enjoy the free wi-fi, 24-hour reception, and the indoor swimming pool. The staff was helpful with currency exchange during my first stay. I highly recommend it and will come back for a holiday.

The complementary water station and keen attention to cleanliness made our stay enjoyable. The vibrant atmosphere was a highlight!

Felt like a true getaway, no complaints whatsoever.

great amenities with easy access to parks and eateries

the staff were super friendly and the room was comfy and clean, making it a great home base for weekend explorations. It's just a short walk to nearby parks like cook park and some nice restaurants like blu stone bistro.